HostTSP ("we", "us", "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly when signing up for a hosting plan, purchasing a domain, submitting a support ticket, or contacting us. This typically includes your name, email address, billing address, phone number, and payment details processed by our PCI-compliant payment partners.
2. How We Use Your Information
- To provision and manage your hosting, domain, and billing accounts
- To respond to support requests and communicate important service updates
- To prevent fraud, abuse, and ensure network security
- To comply with legal and regulatory obligations
3. Cookies & Tracking
Our website uses cookies to maintain login sessions, remember preferences, and measure site performance. You can disable cookies in your browser, but some features may not work correctly.
4. Data Sharing
We never sell your personal data. We only share information with trusted third parties required to deliver our services — such as domain registrars, payment processors, and email delivery providers — and only to the extent necessary.
5. Data Retention
We retain your account information for as long as your account is active and for a reasonable period afterwards to comply with legal and accounting requirements.
6. Your Rights (GDPR)
If you are in the UK or EU, you have the right to access, correct, export, or delete your personal data. Contact our support team to exercise these rights.
7. Contact
For any privacy-related questions, please contact us.