At HostTSP, we strive to provide excellent services to our customers. Our Refund Policy is designed to be fair and transparent, outlining the conditions under which refunds may be granted for our products and services.
Eligibility for Refunds:
Refunds are considered on a case-by-case basis and are typically issued in the following circumstances:
- Service Unavailability: If our services are unavailable for an extended period due to technical issues, you may be eligible for a refund.
- Cancellation within the Trial Period: A full refund may be issued if you cancel your subscription within the specified trial period.
Non-Eligibility for Refunds:
Refunds are generally not provided under the following circumstances:
- Violation of Terms of Service: If users violate our Terms and Conditions of Use, they may not be eligible for a refund.
- Service Termination Due to User Actions: A refund may not be issued if a user’s account is terminated due to misuse or violation of our policies.
- Renewals: Refunds are generally not provided for subscription renewals. It is the responsibility of the user to manage their subscription settings.
Requesting a Refund:
To request a refund, users must contact our customer support team at —HOST TSP. within the eligible time frame and provide relevant details regarding the reason for the refund request. We may request additional information to process the refund.
Refund Processing:
Once a refund request is approved, the refund will be processed within a reasonable time frame. The method of refund may vary based on the original payment method used by the customer.
Currency of Refund:
Refunds will be issued in the same currency and using the same exchange rate as the original payment. HostTSP is not responsible for any discrepancies in the refunded amount due to changes in exchange rates.
Changes to the Refund Policy:
HostTSP reserves the right to modify or update this Refund Policy without prior notice. Any changes will be effective immediately upon posting on the website. It is the responsibility of the user to review the Refund Policy periodically.
Contact Information:
For any questions or concerns regarding our Refund Policy, don’t hesitate to get in touch with our customer support team at — HOST TSP.
By using our services, you acknowledge that you have read and understood our Refund Policy and agree to abide by its terms. If you disagree with the policy, we recommend refraining from using our services.