Frequently Asked Questions
Everything you need to know about HostTSP services.
B
Billing
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers.
Do I get a free domain?
Yes, our Starter and Business plans include a free domain registration for the first year.
D
Domains
What TLDs do you offer?
We offer over 500 domain extensions including .com, .co.uk, .net, .org, and many more.
Can I transfer my existing domain?
Yes, you can transfer your domain to us for free and get an extra year added to your registration.
G
General
What is web hosting?
Web hosting is a service that allows your website to be accessible on the internet. We store your website files on our servers and make them available to visitors 24/7.
How fast can I get my site online?
Your hosting account is activated instantly after payment. You can start uploading your website immediately.
Do you offer a money-back guarantee?
Yes, we offer a 30-day money-back guarantee on all shared hosting plans.
T
Technical
Do you offer free SSL certificates?
Yes, all our hosting plans include free Let's Encrypt SSL certificates with automatic renewal.
What control panel do you use?
We use cPanel, the industry-standard hosting control panel, for easy account management.
Can I upgrade my plan later?
Absolutely. You can upgrade your hosting plan at any time from your client area.